When contacting us, provide all necessary information to assist you, including:
• Your Name
• E-mail Address
• Order Number
• Daytime Telephone Number
• Evening Telephone Number
• Reason you are contacting us
Use the following link to fill out a form to ask us a question, provide feedback or get help with your Online Order.
click here: http://www.gartnerstudios.com/support
To provide the best service to you, please provide the following information in your support request:
* SKU #, barcode, or UPC information for the product you have/want.
* Regarding Online Shop Orders, please include your Order ID number. If you do not have this, please provide the e-mail address used to place your order, date of order, total, etc.
* Please give us a detailed description of the question/issue.
We try to respond to all inquiries within the same business day, but it may take up to two business day for a response if additional information is required.
Via the web: Gartner Studios Help Desk > click here
BY MAIL:
Gartner Studios Customer Service
220 E. Myrtle St.
Stillwater, MN 55082
We try to respond to all inquiries the same (business) day they are received. We will respond within 2 (two) business days. We will normally respond by e-mail. If you prefer a response by phone or mail, please indicate your preference in your correspondence to us.
CUSTOMER SERVICE HOURS:
M-F, 8 AM - 5PM CT, except holidays.
HOLIDAYS:
Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.
WHOLESALERS:
If you are interested in becoming a reseller, please > click here.
